Questions, answered

An attar is a concentrated perfume oil. Ours are distilled in Kannauj in traditional deg-bhapka copper stills and contain no alcohol, so you apply a drop directly to the skin.

Because attars are pure oils, a single drop typically stays with you through the day. Longevity varies with skin type and weather; applying to pulse points and clothing helps it last longer.

Mist or dab it onto clean skin as a toner, use it to refresh through the day, or add it to your skincare routine. It is gentle and suitable for all skin types, including sensitive skin.

Keep bottles tightly closed in a cool, dry place away from direct sunlight to preserve the scent.

Any way you like. Pay with any UPI app such as Google Pay, PhonePe, Paytm or BHIM, with a debit or credit card, or through net banking. Every online payment is processed on PayU’s secure page. You can also choose cash on delivery.

Yes. Choose Cash on delivery at checkout and confirm your order with a ₹49 advance online. The ₹49 comes off your order total, so you pay only the rest in cash at your door and nothing extra. For example, on a ₹599 order you pay ₹49 now and ₹550 on delivery. The advance helps us keep out fake orders, so genuine orders ship faster.

Yes. Shipping is free on every order above ₹599 anywhere in India. Below that, a small ₹59 shipping charge applies, and your bag shows exactly how much more you need for free shipping.

Orders are usually dispatched within 1 to 2 working days, and delivery takes around 7 to 10 working days depending on your location.

Yes. Once your order ships, you will find its AWB number in My Account. Enter it on our Track your order page.

Yes, we ship internationally. Shipping costs and delivery times are shown at checkout.

Unused items in their original, sealed packaging can be returned within 5 days of delivery. Personalised gift boxes cannot be returned unless they arrive damaged or differ from the design you approved. Read the full Return policy.

Yes. Tap “Have a coupon code?” in your bag or at checkout, enter the code and the discount applies instantly. Join our newsletter to hear about offers first.

Yes, every gift box. On our Design your gift page you choose the box and the velvet colour, pick the attars for the Trio box, engrave a name or message in gold, silver or rose gold foil, and add a printed card. You see a live preview of the lid, the inside and the card before you order.

No extra time. Personalised boxes ship in the usual 1 to 2 working days. Before dispatch we photograph your finished box and email it to you, so you can see it exactly as it will arrive.